Shipping and Delivery

Shipping and Delivery

We strive to get your order to you as quickly and correctly as possible. In this document you will find all the information about our shipping and delivery policies.

Processing Time

Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with tracking information.

Delivery time

The average shipping time is 3 to 7 business days, depending on your location. Please note that delivery may be delayed during busy periods or due to customs procedures.

Shipping Method and Origin

All orders are shipped directly from our supplier in China. As a result, customs fees may apply depending on the country of delivery.

Shipping Costs

Shipping costs will be displayed at checkout. They depend on the weight, destination and shipping type selected.

Shipping responsibility

- If the tracking information indicates that the package has been delivered, the responsibility lies with the customer.

- Please check your address carefully; errors should be reported within 24 hours of ordering.

For questions about shipping, please contact us at info@henryrosenewyork.com.

 

FAST FREE SHIPPING

At Henry & Rose New York, we aim to provide maximum convenience for our customers and offer complimentary shipping across the United States!

14-DAY MONEY-BACK GUARANTEE

At Henry & Rose New York, we offer a 14-day return period. This gives you plenty of time to return your item if you're not completely satisfied.

SECURE CHECKOUT

At Henry & Rose New York, you can securely pay for your order using Visa, Mastercard, Amex, Apple Pay, and Google Pay.